How do I access the platform?

2 min. readlast update: 02.28.2024

Accessing the Excent Capital Platform

To ensure the security of your account and a smooth onboarding experience, we follow a simple process to grant you access to our platform:

  1. Registration and Verification: Begin by visiting our website and clicking the "Sign Up" button. Fill in the registration form with your personal information. Once submitted, you'll receive a confirmation email with a verification link. Clicking this link activates your account and is a crucial step for security purposes.

  2. Client Portal: After verifying your email, you'll gain access to the Client Portal. This secure area is your hub for managing your Excent Capital account, including opening Live accounts, uploading documents for further verification, and accessing other resources.

  3. Additional Verification (If Needed): To comply with regulations and safeguard your account, additional verification may be required. This might involve submitting a Proof of Identity (POI) and Proof of Address (POA). Instructions on acceptable documents and the upload process are provided within the Client Portal.

  4. Platform Access Granted: Once all verification steps are successfully completed, you'll receive full access to the Excent Capital platform. You can begin exploring our features, practice in a Demo environment, or open a Live Account to start trading with real funds.

We're Here to Help If you have any questions or encounter any difficulties during the process, our dedicated customer support team is always available for assistance via live chat, email (support@excent.capital), or phone.

Security and Ease of Use This approach balances security protocols with a streamlined user experience, allowing you to begin exploring the power of the Excent Capital platform as quickly and smoothly as possible.

Need further assistance? For detailed instructions on opening a Live Account or Demo Account, visit our Help Center and navigate to the "My Account" section. You'll find comprehensive guides and answers to frequently asked questions to guide you through the process. We're committed to providing you with a smooth and informative experience from registration to trading.

 

Was this article helpful?